Do you love spending time on social media and feel at home using Facebook Messenger? We’re excited to offer a fantastic role for social media buffs who want to take their passion to the professional level! Join remote team as a Social Media Support Specialist and turn your familiarity with Facebook into a rewarding career. Don’t worry if you’re just starting out; all the training you need is provided to excel.
Key Responsibilities:
- Communicate with customers directly on Facebook Messenger to help resolve their queries and concerns.
- Ensure every interaction is positive, maintaining professionalism and supporting our brand’s reputation.
- Provide top-notch customer support, working efficiently to solve problems.
- Work closely with team members to guarantee customer happiness and swift issue resolution.
Qualifications:
- A strong passion for social media, especially Facebook Messenger.
- Excellent skills in both writing and speaking.
- Great at solving problems and always thinking of the customer first.
- Must be located in the United States and able to work from home.
Benefits:
- Competitive hourly rate of $35.
- This entry-level role comes with thorough training to set you up for success.
- Enjoy the flexibility of working from anywhere.
- Plenty of opportunities to grow and advance within our energetic team.
If you’re enthusiastic about starting a career where you can support customers and enhance their social media experience, apply now to become a Social Media Support Specialist.